ClickMedia prides itself on providing support for our solutions and services by support agents that are not just skilled and knowledgeable support agents, but willing to go the extra mile.
Providing support is something that we take seriously and strive to improve daily by making changes and improvements to our methods as new products, tools, and technologies become available to us.
Currently, Support comes in several ways such as:
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Technical Support via email
You can create a support ticket by sending an email to support [at] clickmedia [dot] gr or clicking the following link:
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Knowledge Base
A collection of articles and most popular or Freuently Asked Questions as well as tutorials and links to training materials. -
Telephone Technical Support
Note that you must have an active telephone support contract to receive telephone technical support.
ClickMedia telephone technical support is available to customers on Monday through Friday from 9:00 a.m. to 5:00 p.m. Eastern European Time (EST).
Before contacting technical support, please check the Knowledge Base for solutions to commonly asked questions.
Site Management
Learn or recall how you can perform the most usual actions in order to be able to manage your website. All information contained in this section is sufficient enough, in order for you to reach a great extent of utilization.
E-mail set up
Thorough guidelines regarding the way you can connect the email software installed in you computer with your email account.