ClickMedia prides itself on providing support for our solutions and services by support agents that are not just skilled and knowledgeable support agents, but willing to go the extra mile.
Providing support is something that we take seriously and strive to improve daily by making changes and improvements to our methods as new products, tools, and technologies become available to us.
Currently, Support comes in several ways such as:
Technical Support via emailYou can create a support ticket by sending an email to support [at] clickmedia [dot] gr or clicking the following link:
Knowledge BaseA collection of articles and most popular or Freuently Asked Questions as well as tutorials and links to training materials.
Telephone Technical SupportNote that you must have an active telephone support contract to receive telephone technical support.
ClickMedia telephone technical support is available to customers on Monday through Friday from 9:30 a.m. to 5:30 p.m. Eastern European Time (EST). +30-210-33-87740
Before contacting technical support, please check the Knowledge Base for solutions to commonly asked questions.