Support

Support

What Can We Help You With?

ClickMedia prides itself on providing support for our solutions and services by support agents that are not just skilled and knowledgeable support agents, but willing to go the extra mile.

Providing support is something that we take seriously and strive to improve daily by making changes and improvements to our methods as new products, tools, and technologies become available to us.

Currently, Support comes in several ways such as:

  • Technical Support via email

    Mail icon You can create a support ticket by sending an email to support [at] clickmedia [dot] gr or clicking the following link:
    This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Knowledge Base

    Head icon A collection of articles and most popular or Freuently Asked Questions as well as tutorials and links to training materials.
  • Telephone Technical Support

    Telephone icon Note that you must have an active telephone support contract to receive telephone technical support.

    ClickMedia telephone technical support is available to customers on Monday through Friday from 9:30 a.m. to 5:30 p.m. Eastern European Time (EST). +30-210-33-87755

Before contacting technical support, please check the Knowledge Base for solutions to commonly asked questions.

Site Management

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Learn or recall how you can perform the most usual actions in order to be able to manage your site. All information contained in this section are sufficient enough in order for you to utilize them to a great extend for your site.

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E-mail set up

mail

Thorough guidelines regarding the way you can connect the email software installed in you computer with your email account.

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Download Area

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Download useful softwares, documents, guidelines and manuals. Some files may require previous connection in order to be downloaded.

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SEO Guidelines

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Google has issued a very comprehensive way for site optimization for search engines. Even though this is addressed to beginners, it is not applied by everybody, since a certain level of background knowledge is required.

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Knowledge Base

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Here you can find selected articles regarding internet, such as Internet Marketing, Search Engine Marketing (SEM), Search Engine Optimization (SEO).

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Must read

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All kind of news and new developments in the field of web any conscious internet user who really utilizes internet on a professional level needs to know in order to be updated.

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